Articles

Can I use ‘mail.domain’ in my mail client?

For scale and redundancy reasons we operate each service from its own hostname. So we always...
Getting a “mail certificate name mismatch” / “cannot verify server identity” error?

This error usually occurs when a mail client is using a secure connection to the mail server...
How do I add SRV records for Office 365?

SRV records - service records used in Office 365 - can be added via our DNS Management interface...
How do I add an SPF record to my domain name?

Sender Policy Framework (SPF) records help reduce the chance of your domain being spoofed in spam...
How do I migrate emails to Beebll?

To migrate your emails and mailboxes to beebll, Create a ticket and we will handle the rest.
How do I set up email on my Android device?

Here's how to set up a Beebll email on an Android phone or tablet: Account Type: IMAP 1. Open...
How do I set up email on my iPhone?

To set up your mailbox on an Apple iPhone or iPad, you can need to: 1. Head to the Settings icon...
How do I setup my beebll mailbox in Outlook?

We make use of 'autodiscover' technology, so that in the majority of cases, Microsoft Outlook can...
I’ve reached my mailbox quota size. What can I do?

Quota of emails depends on your hosting package. Once that space has been filled by email and...
What are MX records?

MX stands for 'mail exchanger'. It tells a 'sending' mail server how to find the 'receiving'...
What is SMTP?

SMTP or Simple Mail Transfer Protocol is a TCP/IP used to send and receive email. The majority of...
What is email forwarding?

Email forwarding refers to the operation of re-sending an email message delivered to one email...
Why are the IMAP folders missing from my iPhone or iPad?

If you can successfully send email and view any new messages in your Inbox, but aren't able to...
Why can’t I send emails?

There a few reasons why you may not be able to send emails: Your ISP is blocking port 25 If you...
Why do I get “Mailbox does not exist” bounceback from a brand new mailbox?

Getting a 'mailbox does not exist' message can be frustrating, we know. You just need to give it...